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Other Policies

SMS terms, cookies, accessibility, acceptable use, and DMCA — all in one place.

Last updated: April 2026

SMS Messaging Terms

By opting in, you agree to receive recurring marketing and promotional text messages from Labrador AI and participating restaurants at the mobile number provided. These messages may include order confirmations, marketing offers, demo scheduling, onboarding updates, and account support.

  • Message frequency varies by restaurant.
  • Msg & data rates may apply.
  • Reply STOP to opt out at any time, or HELP for assistance.
  • Consent is not a condition of purchase.

Supported carriers: AT&T, Verizon, T-Mobile, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Cookie Policy

We use cookies to operate, secure, and improve the Services, to understand how users interact with our site, and — with consent where required — to deliver tailored marketing. You can manage cookie preferences in your browser. Essential cookies cannot be disabled without affecting site functionality.

Accessibility Statement

Labrador is committed to making our website and platform accessible to everyone, including people with disabilities. We aim to conform to WCAG 2.1 Level AA. If you encounter any barrier, please email hello@labrador.ai and we'll work to resolve it promptly.

Acceptable Use Policy

You may not use the Services to:

  • Send spam, unsolicited marketing, or harassing messages
  • Violate any law, including TCPA, CAN-SPAM, and state telemarketing laws
  • Infringe intellectual property or privacy rights
  • Transmit malware or attempt to breach system security
  • Misrepresent the originating business or deceive recipients

DMCA & Copyright

If you believe content on our service infringes your copyright, send a notice to hello@labrador.ai including: (1) your signature, (2) identification of the work, (3) the location of the infringing material, (4) your contact information, (5) a statement of good faith, and (6) a statement under penalty of perjury that you're authorized to act.

Security

Report vulnerabilities responsibly to hello@labrador.ai. We appreciate the security community and will work with you to validate and remediate.

Contact

Labrador AI, Inc. · 303 Wyman St, Waltham, MA 02451 · hello@labrador.ai · 781-208-2100